Refund policy

Due to the nature of our products, all sales are final.

However, although we carefully package every order, items may occasionally be damaged during transit.

If your order arrives leaking, damaged, defective, or incorrect, please contact us at hello@allieofficial.com within 7 days of delivery and include:

- Your order number
- A photo of the product and outer packaging

We will promptly review your case and arrange a replacement as needed.

Your satisfaction is important to us, and we are committed to making things right.